Wellspent Support

Email muratyavuzturk.turkiye@gmail.com and a person will answer, usually within two or three days. There is no support account to create and no ticket number to quote.

Before you write

These are the questions that come up most.

Why is my number lower than my balance?

Because the balance is not yours to spend yet. Wellspent subtracts everything already promised before your next income lands — bills due in that window, minimum debt payments, budget still sitting in your envelopes, and the savings you committed to. Tap Why this number on the first screen to see the whole subtraction, line by line. Nothing is hidden inside it.

I paid, but a feature is still locked

Open the paywall again and tap Restore a previous purchase. The unlock is tied to your Apple Account, so it restores on any device signed in to that account, and after reinstalling. If restoring does not work, make sure the device is signed in to the same Apple Account that made the purchase, then email us.

How do I move my data to a new phone?

A device backup carries Wellspent across automatically. To move it yourself, open More → Settings → Export JSON, keep the file somewhere you can reach, then use Import a backup on the other device. Export and import are free — your own data is never behind the purchase.

The app says my import file was not recognised

Wellspent only accepts a backup that it wrote itself. That check exists so a stray file cannot silently replace everything you have. Re-export from the old device and try that file.

Can I change the language or currency?

Yes — More → Settings. The language is chosen in the app rather than taken from the device, so you can run Wellspent in Turkish on an English phone. Six languages and eight currencies are included.

Does Wellspent see my money?

No. It has no accounts, no bank connections, and makes no network connections at all. Everything stays in a single file on your device. The privacy policy says exactly what that means.